Shipping Policy
1. Shipping Method(s)
- Standard Shipping: Delivery within 14 business days.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process before making a purchase.
3. Order Processing Time
Orders are typically processed and shipped within 14 business days of receiving your payment. Please note that processing times may vary depending on the availability of the items in your order and any customization or personalization requests.
4. Shipping Destinations
We currently ship to addresses within MALAYSIA only. If you require shipping to a location not listed, please contact us to discuss available options.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
6. Shipping Delays
While we strive to ensure prompt and timely delivery of all orders, please note that shipping delays may occur due to factors beyond our control, such as inclement weather, carrier delays, or unforeseen circumstances. We appreciate your patience and understanding in such situations.
7. International Shipping
Unfortunately, we do not offer international shipping at this time.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy for details.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at tcdesignsolutionsplt@gmail.com.